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Guardian Surgical to the rescue at St George’s Hospital

March 27th, 2015

Based in Tooting, London, St George’s Hospital is one of the UK’s largest teaching hospitals and the biggest healthcare provider in southwest London. The Trust serves a population of 1.3 million and offers patients a wide range of specialist care, community and acute hospital services.

When a power cut on site led to a Reverse Osmosis water supply failure recently, the Sterile Services Department was faced with a critical situation. With no operational sterilisers, a backlog of used surgical instrument trays, containers and supplementary packs was building up. As a result, the hospital was potentially at risk of supply issues, leading to the prospect of delays and disruptions to planned procedures unless action was taken fast.

The Trust’s quick-thinking Sterile Services Department contacted Guardian Surgical to see if the company could provide assistance in sterilising the products to help minimise any impact on the hospital and its patients. Guardian Surgical responded immediately, sending a vehicle to collect around 150 sets of surgical instrument trays and packs that afternoon.

The products were transported to Guardian Surgical’s Camberwell site for processing before being returned to St George’s Hospital later the same day, sterilised and fully labelled to meet regulatory requirements. The company then processed a further batch of around 75 items the following day, helping the Trust successfully deal with any backlog while normal service was resumed.

Arshad Raja, General Manager at Guardian Surgical’s Camberwell multi-use processing facility, comments: “Naturally when St George’s Hospital contacted us for assistance we were more than happy to help. We understand the impact that potential delays can have on hospital services so we worked with our contacts in the Trust’s Sterile Services Department to turn this around as quickly as possible and minimise any disruption.”

Barbara Kleban-Stanczak, Sterile Services Manager from the Trust, says: “I cannot thank Guardian Surgical enough for the support the team provided at such short notice. They responded quickly and efficiently, returning the sterilised goods to us fully labelled in line with our regulatory requirements.”

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